Privacy Policy
Last updated: March 2026
KAVYRN respects your privacy. This policy explains how we collect, use, and protect your personal data when you use this website, in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010.
1. Information We Collect
- Account: Name, email, phone, password (encrypted)
- Orders: Shipping & billing addresses, order details
- Payment: Securely processed by our payment partners — we do not store full card details
- Usage: IP, device type, browsing history, clicks
- Communications: Emails you send us, form submissions
2. How We Use It
- Process orders, arrange shipping, provide customer service
- Manage your account
- Send order updates
- Send marketing emails (with your consent)
- Analyze usage to improve the site
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing with Third Parties
We do not sell your data. We share only with:
- Shipping partners — only necessary info
- Payment processors — for transactions
- Analytics (e.g. Google Analytics) — aggregated, anonymized
- Legal requirements — when compelled by law
4. Data Retention
- Account info: while your account is active
- Order records: 7 years (tax & audit requirements)
- Marketing consent: while subscribed
5. Your Rights (PDPA)
- Access — request a copy of your data
- Correct — update inaccurate data
- Delete — request deletion in certain cases
- Withdraw consent — unsubscribe at any time
- Restrict processing — limit how we use data
- Data portability — receive a machine-readable copy
Contact privacy@kavyrn.com to exercise these rights.
6. Cookies & Tracking
We use cookies to remember your cart and login, analyze usage, and personalize your experience. Manage cookies in your browser settings.
7. Security
We use SSL, secure servers, and strict access controls. No internet transmission is 100% secure, but we take reasonable steps to protect your data.
8. Children's Privacy
This site is not for users under 18. We do not knowingly collect data from minors. If discovered, we will delete it immediately.
9. Policy Updates
We may update this policy. Significant changes will be communicated by email or site notice.
10. Contact
Privacy questions or complaints:
Email: privacy@kavyrn.com